Farmers auto insurance review 2021

Farmers has been serving the country since 1928. Today, drivers altogether 50 states and Washington, D.C. can find Farmers agents (from a network of 48,000), able to help with auto, home and life assurance needs. Farmers Insurance is best for drivers trying to find personal service. A Farmers agent is nearby to answer questions, assist you file a claim or find the simplest automobile insurance coverage for your individual needs. This Farmers automobile insurance review will offer you a comprehensive check out the corporate so you'll determine if the provider may be a good fit you.

Farmers Quickpoints

  • Average full coverage premium: $1,540
  • Region offered: Nationwide
  • Market share: 4.16%
  • AM Best rating/financial strength profile: A- (Excellent)
  • J.D. Power claim satisfaction rating: 2/5
  • *Specialty coverages: high value, collectible autos, rideshare, electric
  • *Include any caveats for eligibility: none

Farmers customer satisfaction and complaints

Although Farmer’s features a large network of independent agents available, the Farmers insurance rating ranks below average across all regions within the 2019 J.D. Power customer satisfaction study and earned an 865 out of 1,000 overall in claims satisfaction compared to providers of an identical size.

Although the Farmers auto insurance reviews are but stellar, the sheer size of Farmers Insurance could negatively affect the feedback. Oftentimes, small to mid-size insurance companies rank higher. Larger claim volumes from a much bigger number of policyholders can hamper claims processing and increase customer service errors.

Additionally, J.D. Power noted that insurance companies who directly sell to the general public tend to rank higher. Farmers ratings could also be affected because the corporate sells insurance through its network of agents, which could lead on to lower satisfaction with the corporate when it’s time to resolve a complaint.

How factors affect Farmers’s auto insurance rates

The average premium for a Farmers minimum insurance policy is $587 a year. Full coverage, which is usually required when leasing or financing a vehicle, averaged $1,540 per annum for Farmers. Many factors can affect the value of automobile insurance , particularly your driving record. Take a glance at how Farmers automobile insurance rates can change, consistent with a driver’s situation, within the table below.

Average rates

Accident

Speeding ticket

Poor credit

$1,540

$2,129

$2,031

$2,407

How driving record affects Farmers automobile insurance rates

Accidents

Insurance companies are within the business of minimizing risks by insuring safer drivers. If you were guilty during a car accident, you'll expect to ascertain your automobile insurance premiums increase. One single accident while insured with Farmers can raise your automobile insurance roughly 40%.

Fortunately, Farmers policyholders could also be eligible for accident forgiveness. The insurer won’t raise your rates if you’ve caused an accident, as long as you haven’t been involved in any others within the last three years.

Speeding ticket

Speeding is taken into account reckless driving and may be a dangerous activity. The National Safety Council found that speeding was one among the factors in 26% of all traffic deaths in 2018, liable for 9,378 fatalities that year.

A single ticket can raise your car insurance rates with Farmers nearly the maximum amount as an accident. One ticket increased premiums a mean of nearly $500. The elevated rates could remain for as long as three years — the typical amount of your time insurance companies keep negative marks on your record.

Poor credit

We found that Farmers policyholders with a lower credit score pay almost $1,000 more for automobile insurance . automobile insurance companies in most states will think about your credit score to work out your insurance rates, because it is one indicator of how risky you're to insure.

Massachusetts, Hawaii and California have made it illegal to use credit history as a part of the underwriting process, but if you’re a resident elsewhere and have poor credit, your insurance rates could also be higher. If you’re battling credit, you'll want to enhance your score if considering Farmers as a replacement provider.

Farmers auto insurance discounts

Saving money on the value of your automobile insurance may be a smart financial move. Farmers insurance discounts may vary by state but there are a few of unique discounts available worth noting. Besides the quality fare of discounts for multiple vehicles and good students, here are the signature Farmers discounts.

Signal® by Farmers

Farmers has developed the Signal app to trace your driving habits. Download the app to earn a 5% discount and obtain up to a further 15% in savings at renewal, supported your safe driving history.

Alternative fuel

If you own an electrical car or hybrid, you'll qualify for an automatic discount of fifty on your vehicle insurance with Farmers.

Occupational discounts

Farmers provides discounts to policyholders in certain vocations, including emergency workers like police and firefighters, also as doctors, nurses, dentists and teachers.

Farmers auto premium length

According to Farmers, the insurer offers annual premiums to “keep your rates stable.” Some insurance companies provide the choice of six month or annual commitments. Shorter policies could seem sort of a good idea, but your premium is merely locked certain a shorter amount of your time , which suggests your rates could change as soon as your policy ends.

Farmers vs. other insurance companies

Company

J.D. Power Score/1,000 (Overall)

J.D. Power Score/5 (claims satisfaction)

AM Best

Average rate full coverage

Farmers

849

2/5

A- (Excellent)

$1,540

AAA

869

3/5

A (Excellent)

$1,948

Allstate

858

4/5

A+ (Superior)

$1,896

American Family

878

3/5

A (Excellent)

$1,218

Amica

861

5/5

A+ (Superior)

$1,449

Auto-Owners

869

5/5

A++ (Superior)

$1,308

Erie

880

5/5

A+ (Superior)

$1,141

GEICO

875

4/5

A++ (Superior)

$1,260

The Hartford

895

4/5

A- (Excellent)

$1,572

MetLife

861

2/5

A+ (Superior)

$1,923

Farmers mobile app and digital experience

Although Farmers is best-known for its wide network of offices and agents, the insurance company’s digital presence is solid. Farmer’s features a mobile app and a user-friendly web portal to form managing your insurance easier. Some features include:

  • File a claim online
  • View claims from the mobile app
  • Upload images for a claim through the mobile app
  • Manage your account online and from the app
  • App bill pay
  • Online quotes

Alternative insurance products offered by Farmers

Farmers provides a full-service experience for those who’d wish to keep all their insurance needs in one place. Besides auto insurance, you'll insure your business, home, recreational vehicles and boats and add additional coverage through umbrella insurance.

Product

Discounts

J.D. Power rating

Homeowners

Multi-policy

Non-smoking 

New home

Heating/plumbing improvements

Smoke alarms

Security

Claim-free

3/5

Renters

Multi-policy

2/5

Life

N/A

NR

In the spotlight

  • 48,000 Farmers agents nationwide.
  • A comprehensive list of discounts and coverages.
  • Farmers insurance reviews in J.D. Power studies are below average.
  • Competitively priced auto insurance falls within the mid-range in cost compared to other companies.
  • In the past five years, Farmers has donated $21,300,000 to charitable causes.

Methodology:

Coverage Utilizes Quadrant Information Services to research quoted rates from thousands of zip codes across all 50 states, using Farmers’s premiums written. Quoted rates are based round the profiles of a 30 year male and feminine with clean driving records, good credit and therefore the following full coverage details:

  • $100k bodily injury liability per person
  • $300k bodily injury liability coverage per crash
  • $100k property damage liability coverage per crash
  • $500 collision coverage deductible
  • $500 comprehensive coverage deductible

 

An accident was defined as an at-fault accident with $3k in property damage. A speeding incident was defined as speeding 16-20 MPH over the limit.

These rates were publicly sourced from insurer filings and will be used for comparative purposes only – your own quotes could also be different.